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Q What is your toll-free number?
Why do I have to call when I arrive?
You must call when you arrive so that we can send you
the first driver available. The number is useful especially
if you are held up with luggage problems: just give
us a call and we will ask your driver to wait for you
a bit longer. Our program is non-stop, so its easy to
get in touch with us.
Q How do I call from the Airport
?
You can call from any public phone at the airport or
to use your own mobile. Our program is non-stop, so
its easy to get in touch with us.
Q What happens if my arriving
flight is delayed ?
"AIRPORT PICK-UP" follows your flight on
the internet so we are know when your flight is late.
So don't worry we will have a driver for you at the
airport, just please make sure you call us when you
arrive. However, if your flight arrives late, its no
problem for us, we will come to wait you (Remember you
may be charged 20% more for an arrival after normal
operating hours).
Q Where do I find the "Airport
Pick-Up" van when I arrive at the airport ?
Please do not forget to call us before you arrive
and try to give us your own phone that you will use
here in our country so we can contact you. In case of
private transfers look for a sign with your name on
it at the custom exit at the airport when your arrive.
Q How far in advance can I change
or cancel my reservation ?
Reservations can be changed or cancelled up to 24 hours
before transfer with no charge.
Q At which terminal will the
driver drop me off ?
The driver will drop you off at the terminal from which
your flight leaves, please give him this information
when you are in the car.
Q Why must I confirm my departure
24 hours before ?
You must confirm your departure at least 24 hours in
advance to make sure that all the information concerning
flight times,airport and pick-up address are correct.
Q What are your office hours
? What hours do you operate ?
Our office and our phone lines operate 7 days a week
non-stopped.
Q Do you operate outside Bucharest
?
Yes we do operate outside Bucharest, please contact
us for details.
Q How long will it take to
get to my hotel ? Or get to the airport ?
Depending on the time of day & traffic. But we will
take enough time so we can arrive in time where you
need to.
Q You've scheduled my departure
pick-up time for 3½ hours prior to my flight.
Is this sufficient time for an international flight?
For security reasons, most international flights require
a 2-hour check-in prior to boarding. Depending on the
post code of where you are being picked-up, we have
factored this into your transport. |
